Bilingual ROC Program Specialist

Salary: $54,000 per year

 Job Type: Full-time (36 hours/week minimum)


Proven experience coaching adults in a range of settings

Excellent presentation, oral, and written communication skills

Spanish fluency

Competency with Microsoft suite and databases required

High school or equivalent; College degree highly desired

Driver’s License, own vehicle, insurance clean driving record

Fully vaccinated for Covid-19 and will share vaccination card/record


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Wellness program

Schedule: 4-Day Work Week; Schedule to be determined with Supervisor


  • Provide support to resident-owned manufactured housing communities:
    • Provide training and technical assistance to ROCs to promote good governance, strengthen community engagement, support the annual budgeting process, improve ROC financial health, support community projects and advance ROC self-sufficiency
    • Collect and maintain ROC financials and documents for use of ROC staff and in compliance with technical assistance agreements, loan servicing agreements, and annual financial review requirements
    • Consult with resident association board meetings, including preparation, agenda assistance, coaching in running efficient meetings, parliamentary procedure, effective follow-up, and review of minutes and financial statements
    • Assist with training and coaching co-op boards on the creation, implementation, and enforcement of bylaws and community rules and regulations
    • Assist with training and coaching co-op boards on the creation and implementation of policies related to member applications, parliamentary procedure, committee structures, rules enforcement, management practices, etc.
    • Facilitate and manage ongoing board member leadership development and training by attending monthly cooperative board meetings. Training topics include, but are not limited to:
      • Cooperative board leadership and governance
      • Cooperative board and member duties and responsibilities
      • Effective communication with cooperative members and community organizing
      • Budgeting and financial management tools
      • Establishment and management of cooperative committees
      • Short and long-term capital improvement planning
      • Marketing around vacancies and fair housing requirements
    • Assist both established and developing resident-owned communities with all aspects of their financial and loan compliance responsibilities
      • As needed, assist struggling cooperatives to assess their organizational health, identify problems, and develop goals and a plan of action
        • Liaise with the cooperative attorney to ensure cooperative adherence to nonprofit cooperative law
        • Assist cooperative board members with annual renewals and business requirements, including taxes, insurance, and state business registration
        • Assist cooperative board members with identifying resources (money, contractors, and professionals) to address any issues with the operations or maintenance of the park
        • Work closely with cooperative board members and the property manager in the creation of annual operating budgets and short and long-term capital improvement plans
  • Assist PD and FOC as they identify and work with brokers, manufactured housing community owners, resident cooperatives, and individual homeowners to effectively convert the park to a resident owned community (ROC).

Work Remotely:  Yes

Application Process: 

Please submit your résumé with a cover letter explaining why you’re the right person for this position!

To apply for this job email your details to


Paula Taylor-Howlett